World Class Tech Support.
Network & Wifi Management.
Cloud & Server Setups.
Security Cameras.
VOIP Phones.
Door Access.
Just the basicix.
Own a startup or small business?
We built basicix for you.
The Problem:
Small businesses, which make up 99.9%* of U.S. enterprises, face a tough choice: high-cost IT support or operational strain.
Many managed service providers charge thousands monthly, pricing out businesses that need reliable tech solutions. With cybersecurity threats rising and business needs evolving, accessing affordable, high-quality IT expertise has become an overwhelming challenge.
The Solution:
At basicix, we believe small businesses deserve IT support that works for them—without the hefty price tag.
Our expert team specializes in remote tech solutions, ensuring businesses stay secure, efficient, and stress-free. We help set the right foundation, then take care of the rest, so owners can focus on growing their dreams.
From space startups to cozy coffee shops and niche retailers, we’ve helped businesses of all kinds access reliable, affordable IT support—turning tech headaches into smooth sailing.
*U.S. Small Business Administration.
Source: https://advocacy.sba.gov/2023/03/07/frequently-asked-questions-about-small-business-2023/
“Let’s build the world’s best IT department for the masses.”
-Co-Founders Brandon Smith & Collin Scheibel
The basicix
World Class Remote Tech Support.
$120 / hr (USD)
Every business needs reliable tech support, but not all can afford a full-time professional onsite. We help bridge the gap, providing top-tier remote support at a flat rate for you and your business.
Looking to save a bit? Ask about pre-paying for a bundle of hours at a lower rate or consider a basicix package.
Need help onsite? We can do that too.
If onsite assistance is required, we'll collaborate with you to assess the cost and determine if sending out a basicix tech makes sense. If it doesn’t, we will work to find a local contractor to augment the work while we support remotely.
IT Solutions For Small Businesses.
Available via basicix packages
Whether it’s a file server storing your important documents or a WiFi hotspot keeping your guests connected, we know how important technology is to your business. That’s why our team of expert engineers has developed an industry-leading remote IT model, enabling you to concentrate on your business operations while we take care of your technology.
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Need a file server? No problem.
Our team of infrastructure engineers have over a decade of experience setting up scalable servers both on-premise and in the cloud. While we specialize working with Microsoft Azure, we always make sure to recommend a solution that fits your needs best.
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Whether you're crafting lattes or pushing the boundaries of innovation with rockets destined for Mars, network and Wi-Fi are likely essential to your business.
We will even setup a guest WiFi portal with custom branding, free of charge.
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When we learned that over 82% of cybersecurity attacks were against businesses with less than 1,000 employees in 2021*, we knew we had to do something to help bring that number down.
*https://www.strongdm.com/blog/small-business-cyber-security-statistics
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Our team has a unique expertise when it comes to integration with Ubiquiti technologies, including their door access suite. Because of this, we can help you design a solution that integrates seamlessly with the rest of your tech at a price that doesn’t break your budget.
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Need a physical phone? We can help get you connected with a modern VOIP setup that is easy to use and offers you the flexibility to grow while keeping costs to a minimum.
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Cameras are an essential part of many businesses. Our team can help you select the right fit and even work with you to integrate them with your tech stack. We specialize in offering solutions that allow you remote access on the go, so you can always ensure your greatest assets are monitored and protected.
